Support

support_catOur machines are the results of process optimisation. We develop optimum process flow together with our customers and adapt the necessary product solution accordingly. Whether it concerns optimised manual work stations, semi-automatic machines or fully-automatic machines, adjustment to your operational requirements is essential.

 

Advice and development

Our development departments develop complex technological solutions for you, for the rationalisation and automation of production processes as well as the development and production of additional adapted special-purpose machines and handling systems.

Implementation of development work can be observed directly in the adjacent production department. If necessary we also draw on development capacity in our partner companies.

 

Development

  • Development work is carried out on PROAUT TECHNOLOGY premises.

  • Our development team comprises:

  • Hardware development,

  • Mechanical design

  • Software development.

 

Putting into operation

  • Putting into operation on-site by our service experts.

  • Connection of media

  • Machine settings

  • Integration in network

  • Production support until process maturity

 

Maintenance & Service

Intervention by our service personnel guarantees long-term product efficiency. The modular design of our machines enables faster service and repair work.

 

Training

We offer training adapted to the respective group of participants:

  • Operators,

  • Specialists and

  • Maintenance technicians.

  • Training is carried out by experienced service experts. The main focus is on practical work on the machine.

 

Training topics:

  • Machine structure with actuators and sensors

  • Software interface and parameters; parameter optimisation

  • Mechanical adjustment work on the machine

  • Trouble-shooting, causes of error Maintenance and replacement of wear parts

  • Retooling

 

Spare and wear parts

All spare parts can be ordered from us.